Need Columbia Auto Repair Services? Check out Carr’s Auto Body | Case Study

Carr’s Auto Body* specializes in providing high-quality auto repair services for all types of vehicles, including foreign and luxury automobiles, in Columbia, MO. The company has been in business since 1977 and is accredited by the BBB. Also, it is local (northeast Columbia, near Menard’s), not a chain. Recently, a customer brought in their 2018 Honda Civic with extensive damage to the driver-side door. He asked the team at Carr’s Auto Body to repair the damage and restore the vehicle to its pre-accident condition.
auto repair shop before after honda civic repair

Auto Body Repair Services Project Overview:

  • Vehicle: A customer brought in a 2018 Honda Civic with extensive driver’s side damage caused by a collision at an intersection.
  • Estimate: Carr’s mechanics provided a detailed estimate for the repairs. Accordingly, this included repairing or replacing damaged panels, restoring the damaged paint, and replacing the damaged driver’s side door.
  • Timeline: The customer received an estimated timeline of 7-10 business days for the repairs.
  • Insurance: Carr’s Auto Body experts worked directly with the customer’s insurance company to ensure a smooth and hassle-free claims process.
  • Communication: The customer received regular updates via phone and email, throughout the repair process.

Auto Body Repair Process:

  • Auto Dent and Body Repair Services: The auto body repair team at Carr’s carefully removed the damaged driver’s side door and assessed the extent of the damage. Then, they repaired or replaced the damaged panels and restored the damaged paint to its original condition.
  • Collision Repair: The collision repair team at Carr’s Auto Body Services used state-of-the-art equipment and techniques to restore the structural integrity of the vehicle. They focused on ensuring that it was safe to drive.
  • Auto Paint: The auto paint team at matched the color of the vehicle’s original paint. They carefully applied it to the repaired areas to ensure a seamless finish.
  • Quality Control: Afterward, once the repairs were completed, the vehicle underwent a rigorous quality control process. Obviously, they ensured that all repairs met the high standards of Carr’s Auto Body Services.

Products and Materials Used:

  • Axalta Cromax Pro Paint System: The paint used for the repair was the Axalta Cromax Pro Paint System. This quality auto paint is known for its durability, color-matching accuracy, and ease of use.
  • 3M Automotive Refinish Masking Tape: This tape was used during the painting process to protect the surrounding areas of the vehicle from overspray and ensure a clean finish.
  • PPG Envirobase High-Performance Waterborne Basecoat: This waterborne basecoat was used to achieve an accurate color match and provide long-lasting protection against weather and wear.
  • 3M Acryl-Blue Glazing Putty: This putty was used to fill in any small dents or imperfections in the body panels before painting.
  • OEM Parts: Carr’s Auto Body mechanics used only original equipment manufacturer (OEM) parts were used to replace the damaged door. This ensured a proper fit and maintained the integrity of the vehicle.

Customer Satisfaction:

  • Result: Customer thrilled with the results of the repairs
  • Vehicle Condition: Vehicle looked like it was brand new again
  • Care and Detail: Impressed with the level of detail and care that went into the repairs

Summary: Carr’s Auto Body Exceeded Columbia Auto Repair Services Expectations

In short, Carr’s Auto Body is the ideal choice for high-quality auto body repairs in the Columbia, Missouri area. Their team of experienced technicians provides the best possible repairs to customers throughout the area. If you need reliable and high-quality repairs for your vehicle, contact them today. Schedule a consultation and experience the difference that expert, quality repairs can make.

*NOTE: this is a SAMPLE/DEMO case study, not a real company!

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